Last Updated: July 7, 2026
Welcome to Craftive Logo Design. These Terms and Conditions govern your access to CraftiveLogoDesign.com and the design, branding, website development, digital marketing, and related services provided by Craftive Logo Design.
By accessing our website, submitting an order, making a payment, approving a proposal, or using any of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
If you do not agree with these Terms and Conditions, you should not use our website or purchase our services.
For the purposes of these Terms and Conditions:
“Company,” “we,” “us,” or “our” refers to Craftive Logo Design.
“Client,” “customer,” “you,” or “your” refers to any individual, business, organization, or entity that accesses our website, purchases our services, or enters into an agreement with us.
All creative, branding, design, development, marketing, consulting, printing, and related services offered by Craftive Logo Design.
Any work commissioned by a client and accepted by Craftive Logo Design.
The final files, designs, websites, content, or other materials provided to the client upon project completion.
By using our website, placing an order, submitting payment, approving a proposal, or engaging Craftive Logo Design for any service, you agree to these Terms and Conditions.
These Terms apply to all clients unless otherwise stated in a separate written agreement signed by Craftive Logo Design.
We reserve the right to modify these Terms at any time. Updated Terms become effective immediately upon publication on our website.
Craftive Logo Design may provide, but is not limited to, the following services:
Logo Design
Brand Identity Design
Business Stationery Design
Website Design
Website Development
Website Redesign
Website Maintenance
Domain Registration
Website Hosting
Search Engine Optimization (SEO)
Social Media Management
Social Media Marketing
Digital Marketing
Content Writing
Video Production
Animation Services
Mobile Application Design
Mobile Application Development
Printing Services
Promotional Materials
Trademark Assistance
Other Creative & Digital Solutions
Project scope, pricing, timelines, and deliverables will be outlined in the applicable proposal, quotation, invoice, order confirmation, or written agreement.
Clients are responsible for providing all information and materials necessary for project completion, including:
Business information
Design preferences
Written content
Images and media
Login credentials
Domain and hosting access
Feedback and approvals
Other required materials
Failure to provide required information may delay project completion. Craftive Logo Design is not responsible for delays caused by incomplete, inaccurate, or late client submissions.
Pricing is provided through quotations, proposals, invoices, or order confirmations.
Unless otherwise agreed:
Work begins after receipt of the required initial payment.
Outstanding balances must be paid before final deliverables are released.
Additional work outside the agreed scope may incur additional charges.
Clients are responsible for reviewing project costs before payment.
Deposits reserve company resources and cover research, consultation, planning, design, development, and production work.
Unless required by law or otherwise agreed in writing, deposits become non-refundable once work has commenced.
Refund eligibility depends on the service provided and project progress.
Refunds may not be available if:
Work has started.
Initial concepts have been delivered.
Revisions have been requested.
The client has approved project stages.
Client delays prevented completion.
The client changes their mind.
Third-party expenses have been incurred.
Digital products or final files have been delivered.
Services have already been performed.
Approved refunds may be reduced to account for completed work, administrative costs, third-party expenses, transaction fees, and other reasonable project costs.
All refund requests must be submitted in writing.
Projects are limited to the agreed services and deliverables.
Requests outside the original scope may require:
Additional fees
Extended timelines
A revised proposal or invoice
Craftive Logo Design determines whether requested work falls outside the agreed scope.
The number of concepts depends on the selected package.
Rejected or unused concepts remain the exclusive property of Craftive Logo Design unless otherwise agreed in writing.
Clients may not reproduce, modify, distribute, sell, or claim ownership of unused concepts.
Revision limits depend on the purchased package.
Revisions include reasonable modifications to approved concepts.
Additional charges may apply for:
New concepts
Major redesigns
Additional pages
Additional features
Scope changes
Excessive revisions
Clients must carefully review all deliverables before approval.
Once approved, the relevant project stage is considered complete.
Changes requested after approval may incur additional fees.
Clients are responsible for reviewing:
Spelling
Grammar
Contact information
Business information
Pricing
Layout
Images
Colors
Other content
For printed materials, approval of the final proof transfers responsibility for any remaining errors to the client.
Completion dates are estimates unless guaranteed in writing.
Delays may result from:
Client response times
Revision requests
Scope changes
Technical issues
Third-party providers
Holidays
Emergencies
Circumstances beyond our control
Projects may be placed on hold if clients fail to provide required materials or communication.
Inactive projects may require:
Reactivation fees
Updated pricing
Revised timelines
Payments made before inactivity may not be refundable.
Ownership of approved deliverables transfers only after full payment.
Craftive Logo Design retains ownership of:
Rejected concepts
Drafts
Working files
Templates
Design methods
Processes
Software
Proprietary systems
unless otherwise agreed in writing.
Unless otherwise agreed in writing, Craftive Logo Design may showcase completed work through:
Website
Social media
Portfolio
Advertising
Presentations
Case studies
Confidential client information will not intentionally be disclosed.
Projects may include third-party software, fonts, images, hosting, plugins, APIs, or other services.
Clients are responsible for complying with applicable third-party licenses.
Craftive Logo Design is not responsible for changes, outages, compatibility issues, or pricing changes made by third-party providers.
Website services are limited to the agreed project scope.
Unless specifically included, services do not include:
Ongoing maintenance
Hosting
Domain registration
Premium software
Third-party subscriptions
SEO
Content creation
Accessibility compliance
Legal compliance
Cybersecurity monitoring
Website backups
We strive to ensure compatibility with modern browsers and devices.
Compatibility is not guaranteed for:
Outdated browsers
Unsupported devices
Obsolete operating systems
Future browser updates
Future platform changes
Additional compatibility work may incur extra fees.
Clients are responsible for renewing:
Hosting
Domain names
SSL certificates
Maintenance plans
Failure to renew may result in:
Website suspension
Service interruption
Domain expiration
Data loss
Restoration fees
SEO results cannot be guaranteed.
We do not guarantee:
Search rankings
First-page placement
Website traffic
Leads
Sales
Revenue
Search engine algorithms change frequently and are beyond our control.
Marketing results vary based on numerous factors.
We do not guarantee:
Followers
Engagement
Leads
Conversions
Sales
Revenue
Return on investment
Minor variations in color, cutting, materials, size, folding, and finishing may occur during production.
Client approval of the final proof confirms acceptance of the printed content.
Craftive Logo Design does not guarantee that business names, logos, slogans, or domains are legally available for trademark registration.
Clients are responsible for obtaining legal advice before registration or use.
Clients warrant that they have the legal right to use all submitted materials, including logos, images, videos, music, fonts, trademarks, and written content.
Clients agree to indemnify Craftive Logo Design against any resulting claims.
We make reasonable efforts to protect confidential client information.
Confidentiality does not apply to information that:
Is publicly available
Was previously known
Is lawfully received from another source
Must be disclosed by law
Official communication may occur through:
Telephone
SMS
Video meetings
Project management platforms
Clients are responsible for providing accurate contact information.
Clients should contact Craftive Logo Design before initiating payment disputes.
If necessary, we may submit supporting documentation to payment providers regarding completed work.
Services may be suspended or terminated if a client:
Fails to pay
Violates these Terms
Requests illegal work
Becomes abusive
Causes unreasonable delays
Misuses our services
Termination does not automatically entitle the client to a refund.
Clients may not use our services for:
Illegal activities
Fraud
Intellectual property infringement
Harassment
Defamation
Malware distribution
Unauthorized system access
Any unlawful conduct
Services are provided on an “as available” basis.
We do not guarantee:
Continuous website availability
Error-free services
Continuous third-party availability
Guaranteed business results
To the maximum extent permitted by law, Craftive Logo Design shall not be liable for indirect, incidental, special, consequential, or punitive damages.
Our total liability shall not exceed the amount paid by the client for the applicable project.
Clients agree to indemnify and hold harmless Craftive Logo Design, its owners, employees, contractors, and affiliates against claims arising from:
Violation of these Terms
Client-provided materials
Intellectual property infringement
Misuse of services
Violation of applicable laws
We are not liable for delays caused by events beyond our reasonable control, including natural disasters, internet outages, government actions, pandemics, cyberattacks, labor disputes, or third-party failures.
These Terms are governed by the laws of the jurisdiction in which Craftive Logo Design is legally established.
If any provision is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with applicable proposals, invoices, agreements, and policies, constitute the complete agreement between Craftive Logo Design and the client.
If you have questions regarding these Terms and Conditions, please contact Craftive Logo Design using the contact information provided on our website.
Website: CraftiveLogoDesign.com
By accessing our website, purchasing our services, submitting payment, or engaging Craftive Logo Design, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.