Terms & Conditions

Terms and Conditions

Last Updated: July 7, 2026

Welcome to Craftive Logo Design. These Terms and Conditions govern your access to CraftiveLogoDesign.com and the design, branding, website development, digital marketing, and related services provided by Craftive Logo Design.

By accessing our website, submitting an order, making a payment, approving a proposal, or using any of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, you should not use our website or purchase our services.


1. Definitions

For the purposes of these Terms and Conditions:

Company

“Company,” “we,” “us,” or “our” refers to Craftive Logo Design.

Client

“Client,” “customer,” “you,” or “your” refers to any individual, business, organization, or entity that accesses our website, purchases our services, or enters into an agreement with us.

Services

All creative, branding, design, development, marketing, consulting, printing, and related services offered by Craftive Logo Design.

Project

Any work commissioned by a client and accepted by Craftive Logo Design.

Deliverables

The final files, designs, websites, content, or other materials provided to the client upon project completion.


2. Acceptance of Terms

By using our website, placing an order, submitting payment, approving a proposal, or engaging Craftive Logo Design for any service, you agree to these Terms and Conditions.

These Terms apply to all clients unless otherwise stated in a separate written agreement signed by Craftive Logo Design.

We reserve the right to modify these Terms at any time. Updated Terms become effective immediately upon publication on our website.


3. Services

Craftive Logo Design may provide, but is not limited to, the following services:

Design Services

  • Logo Design

  • Brand Identity Design

  • Business Stationery Design

Website Services

  • Website Design

  • Website Development

  • Website Redesign

  • Website Maintenance

  • Domain Registration

  • Website Hosting

Marketing Services

  • Search Engine Optimization (SEO)

  • Social Media Management

  • Social Media Marketing

  • Digital Marketing

  • Content Writing

Multimedia Services

  • Video Production

  • Animation Services

Development Services

  • Mobile Application Design

  • Mobile Application Development

Printing & Branding

  • Printing Services

  • Promotional Materials

  • Trademark Assistance

  • Other Creative & Digital Solutions

Project scope, pricing, timelines, and deliverables will be outlined in the applicable proposal, quotation, invoice, order confirmation, or written agreement.


4. Project Requirements & Client Responsibilities

Clients are responsible for providing all information and materials necessary for project completion, including:

  • Business information

  • Design preferences

  • Written content

  • Images and media

  • Login credentials

  • Domain and hosting access

  • Feedback and approvals

  • Other required materials

Failure to provide required information may delay project completion. Craftive Logo Design is not responsible for delays caused by incomplete, inaccurate, or late client submissions.


5. Pricing & Payments

Pricing is provided through quotations, proposals, invoices, or order confirmations.

Unless otherwise agreed:

Payment Requirements

  • Work begins after receipt of the required initial payment.

  • Outstanding balances must be paid before final deliverables are released.

  • Additional work outside the agreed scope may incur additional charges.

  • Clients are responsible for reviewing project costs before payment.


6. Deposits & Initial Payments

Deposits reserve company resources and cover research, consultation, planning, design, development, and production work.

Unless required by law or otherwise agreed in writing, deposits become non-refundable once work has commenced.


7. Refund Policy

Refund eligibility depends on the service provided and project progress.

Refunds may not be available if:

  • Work has started.

  • Initial concepts have been delivered.

  • Revisions have been requested.

  • The client has approved project stages.

  • Client delays prevented completion.

  • The client changes their mind.

  • Third-party expenses have been incurred.

  • Digital products or final files have been delivered.

  • Services have already been performed.

Approved refunds may be reduced to account for completed work, administrative costs, third-party expenses, transaction fees, and other reasonable project costs.

All refund requests must be submitted in writing.


8. Project Scope

Projects are limited to the agreed services and deliverables.

Requests outside the original scope may require:

  • Additional fees

  • Extended timelines

  • A revised proposal or invoice

Craftive Logo Design determines whether requested work falls outside the agreed scope.


9. Design Concepts

The number of concepts depends on the selected package.

Rejected or unused concepts remain the exclusive property of Craftive Logo Design unless otherwise agreed in writing.

Clients may not reproduce, modify, distribute, sell, or claim ownership of unused concepts.


10. Revisions

Revision limits depend on the purchased package.

Revisions include reasonable modifications to approved concepts.

Additional charges may apply for:

  • New concepts

  • Major redesigns

  • Additional pages

  • Additional features

  • Scope changes

  • Excessive revisions


11. Client Approval

Clients must carefully review all deliverables before approval.

Once approved, the relevant project stage is considered complete.

Changes requested after approval may incur additional fees.


12. Errors & Proofreading

Clients are responsible for reviewing:

  • Spelling

  • Grammar

  • Contact information

  • Business information

  • Pricing

  • Layout

  • Images

  • Colors

  • Other content

For printed materials, approval of the final proof transfers responsibility for any remaining errors to the client.


13. Project Timelines

Completion dates are estimates unless guaranteed in writing.

Delays may result from:

  • Client response times

  • Revision requests

  • Scope changes

  • Technical issues

  • Third-party providers

  • Holidays

  • Emergencies

  • Circumstances beyond our control


14. Client Delays & Inactive Projects

Projects may be placed on hold if clients fail to provide required materials or communication.

Inactive projects may require:

  • Reactivation fees

  • Updated pricing

  • Revised timelines

Payments made before inactivity may not be refundable.


15. Intellectual Property Rights

Ownership of approved deliverables transfers only after full payment.

Craftive Logo Design retains ownership of:

  • Rejected concepts

  • Drafts

  • Working files

  • Templates

  • Design methods

  • Processes

  • Software

  • Proprietary systems

unless otherwise agreed in writing.


16. Portfolio Rights

Unless otherwise agreed in writing, Craftive Logo Design may showcase completed work through:

  • Website

  • Social media

  • Portfolio

  • Advertising

  • Presentations

  • Case studies

Confidential client information will not intentionally be disclosed.


17. Third-Party Materials

Projects may include third-party software, fonts, images, hosting, plugins, APIs, or other services.

Clients are responsible for complying with applicable third-party licenses.

Craftive Logo Design is not responsible for changes, outages, compatibility issues, or pricing changes made by third-party providers.


18. Website Design & Development

Website services are limited to the agreed project scope.

Unless specifically included, services do not include:

  • Ongoing maintenance

  • Hosting

  • Domain registration

  • Premium software

  • Third-party subscriptions

  • SEO

  • Content creation

  • Accessibility compliance

  • Legal compliance

  • Cybersecurity monitoring

  • Website backups


19. Website Compatibility

We strive to ensure compatibility with modern browsers and devices.

Compatibility is not guaranteed for:

  • Outdated browsers

  • Unsupported devices

  • Obsolete operating systems

  • Future browser updates

  • Future platform changes

Additional compatibility work may incur extra fees.


20. Website Hosting & Domain Services

Clients are responsible for renewing:

  • Hosting

  • Domain names

  • SSL certificates

  • Maintenance plans

Failure to renew may result in:

  • Website suspension

  • Service interruption

  • Domain expiration

  • Data loss

  • Restoration fees


21. Search Engine Optimization (SEO)

SEO results cannot be guaranteed.

We do not guarantee:

  • Search rankings

  • First-page placement

  • Website traffic

  • Leads

  • Sales

  • Revenue

Search engine algorithms change frequently and are beyond our control.


22. Social Media & Digital Marketing

Marketing results vary based on numerous factors.

We do not guarantee:

  • Followers

  • Engagement

  • Leads

  • Conversions

  • Sales

  • Revenue

  • Return on investment


23. Printing Services

Minor variations in color, cutting, materials, size, folding, and finishing may occur during production.

Client approval of the final proof confirms acceptance of the printed content.


24. Trademarks & Legal Clearance

Craftive Logo Design does not guarantee that business names, logos, slogans, or domains are legally available for trademark registration.

Clients are responsible for obtaining legal advice before registration or use.


25. Client-Provided Materials

Clients warrant that they have the legal right to use all submitted materials, including logos, images, videos, music, fonts, trademarks, and written content.

Clients agree to indemnify Craftive Logo Design against any resulting claims.


26. Confidentiality

We make reasonable efforts to protect confidential client information.

Confidentiality does not apply to information that:

  • Is publicly available

  • Was previously known

  • Is lawfully received from another source

  • Must be disclosed by law


27. Communication

Official communication may occur through:

  • Email

  • Telephone

  • SMS

  • Video meetings

  • Project management platforms

Clients are responsible for providing accurate contact information.


28. Chargebacks & Payment Disputes

Clients should contact Craftive Logo Design before initiating payment disputes.

If necessary, we may submit supporting documentation to payment providers regarding completed work.


29. Suspension or Termination of Services

Services may be suspended or terminated if a client:

  • Fails to pay

  • Violates these Terms

  • Requests illegal work

  • Becomes abusive

  • Causes unreasonable delays

  • Misuses our services

Termination does not automatically entitle the client to a refund.


30. Prohibited Uses

Clients may not use our services for:

  • Illegal activities

  • Fraud

  • Intellectual property infringement

  • Harassment

  • Defamation

  • Malware distribution

  • Unauthorized system access

  • Any unlawful conduct


31. Disclaimer of Warranties

Services are provided on an “as available” basis.

We do not guarantee:

  • Continuous website availability

  • Error-free services

  • Continuous third-party availability

  • Guaranteed business results


32. Limitation of Liability

To the maximum extent permitted by law, Craftive Logo Design shall not be liable for indirect, incidental, special, consequential, or punitive damages.

Our total liability shall not exceed the amount paid by the client for the applicable project.


33. Indemnification

Clients agree to indemnify and hold harmless Craftive Logo Design, its owners, employees, contractors, and affiliates against claims arising from:

  • Violation of these Terms

  • Client-provided materials

  • Intellectual property infringement

  • Misuse of services

  • Violation of applicable laws


34. Force Majeure

We are not liable for delays caused by events beyond our reasonable control, including natural disasters, internet outages, government actions, pandemics, cyberattacks, labor disputes, or third-party failures.


35. Governing Law

These Terms are governed by the laws of the jurisdiction in which Craftive Logo Design is legally established.


36. Severability

If any provision is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.


37. Entire Agreement

These Terms, together with applicable proposals, invoices, agreements, and policies, constitute the complete agreement between Craftive Logo Design and the client.


38. Contact Information

If you have questions regarding these Terms and Conditions, please contact Craftive Logo Design using the contact information provided on our website.

Website: CraftiveLogoDesign.com


By accessing our website, purchasing our services, submitting payment, or engaging Craftive Logo Design, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.